FAQ

Do my customers need a Gmail account to leave reviews?

The answer is yes. Reviews are crucial for any business with a Google My Business (GMB) listing. Therefore, if you want to leave a Google My Business review for a restaurant, shop, or service that you enjoyed, you will need a Google account. However, having a Gmail address is not mandatory.

Why is it important to have a Google listing for my business?

Google Business Listings is a free tool created by Google to help your business stand out in search engine result pages.

As you already know, Google is the leading search site, used by over 90% of internet users worldwide. Having a presence on Google is crucial for any company!

What does "local SEO" mean?

Local SEO refers to "local search." It involves internet users searching for companies in specific geographical areas.

For example, someone might search for "Kana Cafe."
Local SEO is about the visibility that a business has in these types of searches.

Currently, 46% of Google searches are local, which means there are ample opportunities to attract new customers!

What is Google My Business?

Google My Business is your business listing on Google that displays your contact details, operating hours, and business category. If you're familiar with Google Maps, then you're already familiar with Google My Business!

Where can I find my Google review link?

To find your Google review link, go to your Google business listing on your computer.


Click on "See reviews" and then on the blue box that says "Get more reviews."


Simply copy this link.

Are reviews only for unhappy customers?

9 out of 10 people read reviews before visiting a store. It's possible to receive negative reviews as it's impossible to please everyone!

However, a negative review loses its impact when faced with 55 positive reviews.

The best defense is a good offense. Collect reviews from your customers!

Does the ratecards support all smartphones?

If you have a smartphone, the answer is YES. All iPhone XR models and later (since September 2018), and approximately 90% of Android phones are compatible with this technology.

If you use contactless payment, you're among the 86% of people who have a smartphone compatible with RATECARDS!

How many reviews can I collect with a card?

The ratecards has no limit on the number of reviews you can collect.

The answer is: an infinite number of opinions!

I need cards for multiple establishments, how can I do this?

If you have multiple establishments, you can benefit from volume discounts on cards.

In this case, please don't hesitate to send us an email at:

support@ratecards.co

We will respond promptly!

What is the lifespan of RATECARDS?

The ratecards is valid for life! It has no expiration date.

Is it possible to personalize my RATECARDS?

It is possible to personalize your ratecards starting from 150 cards, even if they are for multiple establishments.

For example, if you have 3 establishments and need 50 cards per establishment, we can customize them for you!

Please feel free to send us an email at: support@ratecards.co